Orders
Orders placed through Cocoon Buds Nepal are subject to product availability, correct pricing, and delivery coverage confirmation.
Pricing and payment
Prices are shown in Nepali rupees unless stated otherwise. Cash on delivery and bank transfer options may vary by delivery area and order value.
Delivery
Delivery timelines are estimates and can vary because of location, weather, stock movement, and courier availability.
Returns and refunds
Returns, exchanges, and refunds follow the policy shown on our Return & Refund page. Products must be unused, sealed, and eligible under the stated return window.
Account and order information
Customers are responsible for providing accurate contact, delivery, and payment details so we can process orders correctly.
Contact
For questions about these terms, contact Cocoon Buds Nepal through the Contact us page or the details listed in the footer.